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How we work

From briefing to delivery.

Our approach

Every image tells a story.
We make sure it's yours.

We don't just process images — we become an extension of your creative team. Every retoucher is trained on your specific brand guidelines before touching a single pixel. The result: consistent, on-brand output at scale, with zero learning curve on your end.

I.

Briefing & Onboarding

We start by understanding your brand inside out — your visual identity, style preferences, quality benchmarks, and production requirements. A dedicated Customer Success Manager is assigned to your account from day one.

  • Brand guidelines deep-dive
  • Style reference analysis
  • Dedicated account manager
  • Delivery protocol setup
Timeline 1–2 business days
II.

Test Batch & Calibration

We process 10–20 sample images to establish your quality baseline. Every detail is calibrated — from skin retouch intensity to color grading, shadow consistency, and background accuracy. Your team reviews, we refine, until it's perfect.

  • 10–20 sample images processed
  • Quality benchmark established
  • Team trained on your brand
  • Unlimited revisions until alignment
Timeline 2–3 business days
III.

Scalable Production

Our dedicated team begins full production — PDP model retouching, ghost mannequin, still life, skin retouch, garment correction, editorial prep, or masking. Capacity scales with your seasonal peaks. Every batch goes through internal QC before delivery.

  • Dedicated trained retouchers
  • Real-time progress tracking
  • Scales with seasonal peaks
  • Internal quality control
Turnaround 24–48 hours standard
IV.

Delivery & Integration

Finished files delivered via your preferred channel — FTP, SFTP, WeTransfer, Dropbox, or direct API integration into your DAM system (Bynder, Canto, Cloudinary). Post-delivery adjustments included. No hidden costs, no surprises.

  • FTP / SFTP / WeTransfer / Dropbox
  • DAM integration (Bynder, Canto)
  • Post-delivery adjustments
  • Performance reporting available
Format JPEG · TIFF · PNG · PSD · WEBP
0% First-pass approval rate
0h Max standard turnaround
0M+ Images delivered to date
0% Brand-trained teams
Why different

What sets our
process apart.

AI as tool, not shortcut

We use AI-assisted Adobe tools for speed — never for image generation. Every pixel is human-approved.

Brand-first, not factory-first

Each team is trained on YOUR guidelines — not a generic style sheet. Your brand, your rules.

European account management

Your CSM speaks your language, understands your culture, and responds within hours — not days.

Built for seasonal peaks

Black Friday, season launches, catalog drops — we scale capacity on demand, no quality drop.